Privacy and Security
Colabria.com Privacy Statement: Colabria.com has created this Privacy Statement (“Statement”) in order to demonstrate our commitment to customer privacy. Privacy on the Colabria.com Website (the “Site”) is of great importance to us. Because we gather important information from our visitors, customers and users, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.
Collected Information: We require customers who register to use the services offered on our Site (collectively, the “Service”) to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Site and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.Colabria.com uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as events and community activities. Customers may be invited to receive an e-mail newsletter by providing an e-mail address. Customer e-mail addresses and any personal customer information are secure and protected. They will never be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an e-mail using this page: http://Colabria.com/contact. Separately, customers are also asked to provide an e-mail address when registering for the Service, in order to receive a username and password. We may also e-mail information regarding updates to the Service or company, and will send a Customer Newsletter. Again, e-mail will not be distributed or shared and customers can opt out of receiving any communication by e-mailing using this page: http://Colabria.com/contact at the time it is distributed, or at the time any customer registers for the Service.
Customers of the Service will be using the Site to host data and information (“Data”). Colabria.com will not review, share, distribute, print, or reference any such Data except as provided in the Colabria.com Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
Colabria.com may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and e-mail address. Colabria.com will automatically send the friend a one-time e-mail inviting them to visit the site. Colabria.com does not store this information.
Cookies: When you interact with the Colabria.com Site we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Colabria.com, you remain anonymous to Colabria.com. Cookies come in two kinds: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
Colabria.com uses session cookies containing encrypted information to allow the system to identify uniquely you while you are logged in. This information allows Colabria.com to operate. Session cookies help us make sure you are who you say you are after you have logged in and are required in order to use the Colabria.com application. Colabria.com uses persistent cookies that only Colabria.com can read and use, to identify the fact that you are a Colabria.com customer or prior Colabria.com Site visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers’ ability to accept cookies will be able to browse our Site but will not be able to use successfully the Service.
Third-Party Sites: The Site contains links to other websites. Colabria.com is not responsible for the privacy practices or the content of these other websites. Customers and visitors will need to check the policy statement of these others websites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the User to keep such information private and confidential.
Security: Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Microsoft Internet Explorer, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. Colabria.com also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Colabria.com provides unique usernames and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain Data accuracy, and ensure the appropriate use of Data.
Opt-Out Policy: Colabria.com offers its visitors and customers a choice how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about our sharing your information with third parties, send us a request specifying your new choice. Simply send your request via e-mail using this page: http://Colabria.com/contact.
Correcting and Updating Your Information: If customers need to update or change registration information they may do so by editing the user or organization record. To update a User Profile, log on to Colabria.com and select Setup to add or update information. To update Organization’s Data, log on to Colabria.com and select Organization Setup. To update billing information please e-mail using this page: http://Colabria.com/contact . Colabria.com will respond to your correction or update request within, at most, 30 days from the date of your request.
Downloadable Software Disclaimer: This Statement covers only information that is collected through this Site, and does not cover information that may be collected through software downloaded from the Site.
Additional Information: Questions regarding this Statement or the practices of this Site should be directed to Colabria.com’s Security Administrator by e-mailing such questions using this form: http://Colabria.com/contact or by regular mail addressed to –
Attn: Security Administrator
201 Redwood Shores Parkway
Redwood City, California 94065
Phone:+1 415 637 0496
E-mail: [email protected]