“I want you to know that last Thursday’s KM Cluster was one of the most enjoyable conferences I have attended in the last few years. At other conferences, I use less interesting tracks/sessions to duck out to check voice mail, scan email, and catch up with work. At the KM Cluster, there wasn’t a single session I could bear to miss. To give you an idea of how useful, timely, and informative the Cluster was, my colleague Mike and I agreed that we would have gladly paid for it ourselves. (Although I am glad that our company footed the cost!)” (Mar 29, 2002)

Karena Man, Senior IT Process Consultant CSAA